Special Terms & Conditions
- To receive this special, guests must quote the deal prior to booking
- Bookings must be made by phone or email. Phone 1800 003 031 (free call) or email [email protected]
solitaryislandsresort.com.au to secure your deal.
- Rate displayed is for select sites and cabins only and base rate changes may apply depending on type of accommodation you select.
- Payment must be made in full at time of booking.
- Pets allowed on specific sites only and must be booked prior to arrival. No Pets allowed in any cabin other than Pet Friendly Cabin
- Special offer available for new bookings only, you cannot upgrade an existing booking or cancel and rebook on this deal. This is a last minute ‘Only Offer’.
- Minimum night required to receive deal. Last Min Holiday Deal is minimum 5 nights, Winter Warmer is minimum 14 nights and repeat reward minimum nights depend on time of booking. Nights must be taken consecutively and may vary depending on availability at time of stay and can be substituted if unavailable.
- Deal is for 2 people only, and additional fees apply to extra persons.
- Last Min Holiday stay must be for between 19th April to 29th April 2018.
- Winter Warmer Stay must be for between 27th April – 31 August 2018 no block out periods apply. How awesome is that!
- Payment in full at time of booking.
- Offer is not redeemable for cash, not valid in conjunction with any other offer and no further discounts or specials apply.
- Fees may apply for cancellations – see standard booking terms and conditions.
STANDARD BOOKING TERMS & CONDITIONS
- Please note that site numbers are not guaranteed and your booking could be moved due to operational issues.
- Early check-in before 11.00am to be pre-booked at only $15.00 and is dependent on availability.
- Late check-out up to 5.00pm to be pre-booked at only $20.00 and is dependent on availability.
- A non-refundable/non-
transferable deposit of $100.00 is required when booking any school holiday period a year in advance.
- Half the balance for Easter Bookings is due by 1 August & balance by 1 February.
- Half the balance for Christmas Bookings is due by 1 June & balance by 1 November.
- Half the balance for September Holiday Bookings is due by 1 March & balance by 1 August.
- In off-peak periods, half of the total reservation fee is required on booking and the balance on arrival.
- Time extensions for payments are not permitted.
- Minimum night bookings apply in holiday periods and long weekends.
CANCELLATION & REFUND POLICY
- A $30.00 administration fee is retained on all cancelled bookings.
- School holiday cancellations notified less than 60 days before the booking will forfeit all monies paid.
- Cancellations at other times notified less than 30 days before the booking will forfeit all monies paid.
- Unfortunately, we WILL NOT REFUND for reasons of late check-in, early check-out, shortening of stay, illness or poor weather.
- ARRIVAL TIME: 2pm Please make arrangements with reception for late arrivals.
- DEPARTURE TIME: 11am.
- SORRY NO CAMP FIRES!
- SORRY DOGS ON LIMITED SITES ONLY DURING SCHOOL HOLIDAYS OR LONG WEEKENDS AND ONE PET FRIENDLY CABIN ONLY – MUST BE BOOKED IN BY PHONE.
- Please note that a price increase occurs on 1 February each year. Any reservations after this date will incur the increased rate.