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STANDARD BOOKING TERMS & CONDITIONS

  • Please note that site numbers are not guaranteed and your booking could be moved due to operational issues.
  • Early check-in before 11.00am to be pre-booked at only $15.00 and is dependent on availability.
  • Late check-out up to 5.00pm to be pre-booked at only $20.00 and is dependent on availability.
  • A non-refundable/non-transferable deposit of $100.00 is required when booking any school holiday period a year in advance.
  • Half the balance for Easter Bookings is due by 1 August & balance by 1 February
  • Half the balance for Christmas Bookings is due by 1 June & balance by 1 November.
  • Half the balance for September Holiday Bookings is due by 1 March & balance by 1 August.
  • In off-peak periods, half of the total reservation fee is required on booking and the balance on arrival.
  • Time extensions for payments are not permitted.
  • Minimum night bookings apply in holiday periods and long weekends.

CANCELLATION & REFUND POLICY

  • A $30.00 administration fee is retained on all cancelled bookings.
  • School holiday cancellations notified less than 60 days before the booking will forfeit all monies paid.
  • Cancellations at other times notified less than 30 days before the booking will forfeit all monies paid.
  • Unfortunately, we WILL NOT REFUND for reasons of late check-in, early check-out, shortening of stay, illness or poor weather.
  • ARRIVAL TIME: 2pm   Please make arrangements with reception for late arrivals.  
  • DEPARTURE TIME: 11am.
  • SORRY NO CAMP FIRES!
  • SORRY DOGS ON LIMITED SITES ONLY DURING SCHOOL HOLIDAYS OR LONG WEEKENDS AND ONE PET FRIENDLY CABIN ONLY - MUST BE BOOKED IN BY PHONE.
  • Please note that a price increase occurs on 1 February each year.  Any reservations after this date will incur the increased rate.