STANDARD BOOKING TERMS & CONDITIONS
- Please note that site numbers are not guaranteed and your booking could be moved due to operational issues.
- Early check-in before 11.00am to be pre-booked at only $15.00 and is dependent on availability.
- Late check-out up to 5.00pm to be pre-booked at only $20.00 and is dependent on availability.
- A non-refundable/non-
transferable deposit of $100.00 is required when booking any school holiday period a year in advance.
- Half the balance for Easter Bookings is due by 1 August & balance by 1 February.
- Half the balance for Christmas Bookings is due by 1 June & balance by 1 November.
- Half the balance for September Holiday Bookings is due by 1 March & balance by 1 August.
- In off-peak periods, half of the total reservation fee is required on booking and the balance on arrival.
- Time extensions for payments are not permitted.
- Minimum night bookings apply in holiday periods and long weekends.
CANCELLATION & REFUND POLICY
- A $30.00 administration fee is retained on all cancelled bookings.
- School holiday cancellations notified less than 60 days before the booking will forfeit all monies paid.
- Cancellations at other times notified less than 30 days before the booking will forfeit all monies paid.
- Unfortunately, we WILL NOT REFUND for reasons of late check-in, early check-out, shortening of stay, illness or poor weather.
- ARRIVAL TIME: 2pm Please make arrangements with reception for late arrivals.
- DEPARTURE TIME: 11am.
- SORRY NO CAMP FIRES!
- SORRY DOGS ON LIMITED SITES ONLY DURING SCHOOL HOLIDAYS OR LONG WEEKENDS AND ONE PET FRIENDLY CABIN ONLY - MUST BE BOOKED IN BY PHONE.
- Please note that a price increase occurs on 1 February each year. Any reservations after this date will incur the increased rate.